We began working with Paul in January 2021, just 6 months before we planned to re-open the David Livingstone Birthplace, after a three-year £9.1 million refurbishment project. His challenge, in a very short timescale, was to take our vision for our retail offer and make them come alive.
Paul took our ideas and made them a reality. This ranged from helping us to redesign our small retail space (from a corridor to a contemporary and visually appealing retail offer in just 5 months. This included helping us to redesign our retail space, working on a tight budget to develop our product offer, and helping to develop the look and feel of the shop and ultimately, providing us with a high-quality retail offer, ready for our opening in July 2021.
He understood our brand and produced products that matched it and is continuing to work with us on our journey. His ability to predict some of the issues we may have has helped us significantly. Ultimately, he has made our life easier.
Personally, I found Paul to be supportive, creative, and willing to go that ‘extra-mile’ to help our team and I would heartily recommend utilising his expert skills, experience and knowledge.
In the end, we ended up with a new retail experience which far surpassed my initial expectations.
