Paul has recently worked with us at The Roman Baths in Bath, to create a retail strategy of ‘quick wins’ to help us increase income. After spending a good amount of time visiting site and viewing financial reports, Paul recommended that we should make changes to our shop fit, apply a pricing architecture and invest in developing our staff through training. Paul really promotes the importance of your staff, and dedicated a lot of his time to speaking to all the sales assistants and supervisors, to gain a real understanding of the operation.
After writing a retail strategy with clear recommendations, Paul supported us through the process of tendering for a shop fitting company. He was able to use his contracts in the industry to find us the best local companies, and supported in writing the project brief.
It has been a pleasure to work with Paul, and I am sure we will work together again on future projects.
